![]() OTL logfile created on: 11:02:50 PM - Run 1 Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time.These are saved in the same location as OTL. When the scan completes, it will open two notepad windows.Do not change any settings unless otherwise told to do so. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs %systemroot%\system32\drivers\*.sys /lockedfiles Under the Custom Scan box paste this in.Make sure all other windows are closed and to let it run uninterrupted. ) So I would appreciate any feedback and any instructions on any problems found in logs. I have to go to work, so my mom will be using firefox today and let me know how it does (It's her computer I am troubleshooting so am going by what she has told me besides what I have tried. I am using firefox right now and it seems to be working fine. I have gone to all programs/accessories/system tools/internet explorer(no add-on's) and tried that. It is getting progressively worse and now the refresh button isn't working either. Funny thing is sometimes the sites come up and other times they won't. This has been an erratic problem and I have been able to actually get the site, after hitting the refresh button. Just sits there with a blank white screen. Here is the problem? Internet Explorer is hanging or stalls when opening a website (I have tried numerous sites!) It gets to about 3 or 4 status bars on the indicator for loading a site then it just stays there and nothing else becomes of it. I would just like to make sure that the computer is clean, or if things need to be fixed before moving on to a solution for my problem, that is if it isn't a virus or malware problem. Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2933 MhzīIOS Version/Date Phoenix Technologies, LTD 3.04, OS Name Microsoft Windows XP Home Edition Hello and thanks for your help in advance
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